Frequently Asked Questions

Everything you need to know before booking PopUp Karaoke for your event. Don't see your question? Just ask us.

What does PopUp Karaoke include in a booking?

Every booking includes a professional host/MC, concert-quality sound system, stage lighting, two wireless microphones, and access to our 75,000+ song library.

Setup and teardown are included — you just supply the space and the singers.

How much does it cost to book PopUp Karaoke?

Pricing depends on the event length, location, and guest count. Most events fall in a standard range for a 2–4 hour booking.

Submit the contact form on our homepage and we'll send a custom quote within 24 hours. Quotes are always free, and there are no hidden fees for setup or teardown.

How far in advance should I book?

We recommend booking 3–6 weeks ahead for weekends and peak seasons (summer, holidays, wedding season).

Last-minute bookings are sometimes possible — just call 219.758.1313 and we'll do our best.

Where do you travel?

We serve all of Northwest Indiana (Gary, Hammond, Valparaiso, Crown Point, Merrillville, Schererville, Michigan City), all of Chicagoland (Chicago, south and southwest suburbs), and New Buffalo, MI.

Travel beyond this radius may incur a small fee — ask us when you book.

Do you bring all the equipment?

Yes. We bring everything: speakers, mixer, wireless microphones, lights, song display, and a host.

All you need to provide is access to electrical outlets and a flat space roughly 8 × 8 feet for our setup.

Can guests request specific songs?

Absolutely. With over 75,000 songs spanning every genre and decade, we cover almost everything.

If a song isn't in our catalog, you can request it ahead of time using the song request form on our homepage and we'll do our best to add it before your event.

What types of events do you host?

Birthday parties (kids and adults), weddings and rehearsal dinners, corporate parties and team-building events, holiday parties, bar and brewery nights, fundraisers, school events, and private parties of all kinds.

How does payment work?

We accept secure online payments through Square. After your event is confirmed, we'll send you a Square link to pay your deposit, and the balance is due on or before the event date.

Cash and check are also accepted on event day.

Do you have liability insurance?

Yes, we carry general liability insurance and can provide a Certificate of Insurance (COI) for venues that require one. Let us know during booking and we'll get it to you.

Are you a veteran-owned business?

Yes — PopUp Karaoke is proudly veteran-owned and operated. We bring military-grade discipline and reliability to every event we host. 🇺🇸

Where can I find you performing live?

We host weekly residencies at:

Free to attend — just show up and sing!

What's your cancellation policy?

Deposits are non-refundable but transferable to a future booking within 12 months.

For cancellations more than 30 days before the event, we'll work with you to reschedule. Within 30 days, the full balance is due. Specific terms are in your booking confirmation email.

Can you set up at outdoor events?

Yes — outdoor events are a great fit as long as there's a covered area and access to power. We've done outdoor birthday parties, fundraisers, and community events in backyards, pavilions, and open-air venues.

If rain is a possibility, we require a covered tent or pavilion area to protect the equipment.

What are your power requirements?

We need two standard 120V outlets within 50 feet of the setup area. Standard household outlets work fine.

If your venue doesn't have accessible power near the event space, a generator can also work — just let us know during planning and we'll coordinate.

What's the maximum crowd size you can handle?

Our standard setup comfortably handles up to 300 guests with open-mic style rotation. For larger events, we can coordinate extended equipment.

Most private events (birthday parties, corporate events, weddings) fall in the 30–150 guest range, which is our sweet spot for keeping the energy high and wait times short.

Do you have backup equipment?

Yes. We carry spare wireless microphones, backup cables, and redundant audio equipment to every event. In the rare event of a technical issue, we have everything needed to get the party back on track quickly with minimal downtime.

What's your rain or weather policy for outdoor events?

Safety first. For outdoor events, we require a covered area (tent, pavilion, or covered patio) that protects both equipment and guests.

If severe weather makes an outdoor event unsafe, we work with you to reschedule at no penalty — we call it a "weather reschedule" and it's a no-fault situation for both sides. We don't charge cancellation fees for weather-related rescheduling.

Is your equipment ADA accessible?

Yes. We accommodate seated singers — no one needs to stand to perform. We can position the monitor screen for visibility from various heights and positions. Microphone stands are adjustable.

We also work with venue staff to ensure clear pathways for mobility devices. Karaoke is for everyone.

How long does setup and teardown take?

Setup typically takes 45–60 minutes before the event starts. We arrive early so everything is ready when your first guests arrive.

Teardown takes 30–45 minutes after the event ends. These windows are built into our event scheduling so they don't cut into your party time.

Can I add songs that aren't in your library?

Yes, with advance notice. If you have a must-have song that isn't in our standard library, send us a request at least 72 hours before your event and we'll do our best to source it.

You can also submit requests via our song request form on the website. We can't guarantee every request but we have an extensive library of 75,000+ songs and honor most requests.

Booking in your area?

We have dedicated pages for each region we serve, with local info, residencies, and details specific to your city.

Still have questions?

Call us, email us, or send a booking request — we usually respond within a few hours.

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